Solutions

BizTech delivers modern digital workplace and enterprise automation solutions built on SharePoint, SPFx, Microsoft 365, and Azure services.

Application Services

Accelerate business outcomes with modern application platforms

Business platforms now need to move fast, stay secure, and continuously adapt. BizTech helps enterprises modernize critical applications, reduce operational friction, and improve user adoption across digital workflows.

What BizTech can do for you

  • Modernize legacy SharePoint workloads with SPFx and Microsoft 365 patterns
  • Integrate Microsoft Teams, Graph, and line-of-business systems securely
  • Improve responsiveness through automation and real-time insights
  • Adopt scalable cloud architecture while controlling delivery costs
  • Preserve business logic while rebuilding for modern user experiences

BizTech's range of services

  • Build modern intranets and digital workplaces
  • Develop SPFx web parts, extensions, and reusable components
  • Implement governance, security, and compliance controls
  • Automate business processes with Power Platform
  • Enable collaboration through Teams and Microsoft Viva integrations
  • Modernize legacy portals with improved UX and accessibility
  • Support migration from classic pages and add-ins to SPFx
  • Integrate enterprise systems using secure APIs and middleware
  • Provide managed support and ongoing platform optimization

CRM

For companies in all industries, the task of finding, acquiring and retaining customers is a bigger challenge than ever before. Businesses must make the most of information available via customer interactions by systematically obtaining, maintaining and sharing it across all customer touch points. Many organizations are adopting industry-accepted business models and best practices to maximize returns from their customer relationships and the customer information they acquire.

However, ensuring a successful CRM Implementation requires extensive knowledge of the industry, and technology solutions available in the market.

BizTech's CRM implementation expertise helps customers extract maximum value from CRM investments and make the most of customer interactions and relationships. We can help you adopt appropriate industry-specific CRM best practices, which can be incorporated into custom-built applications, scalable packaged applications and hosted solutions.

Most of all, we help you navigate through the technical and organizational challenges for CRM implementation to speed time-to-value – a key concern for any customer-focused organization.

  • Enterprise CRM Consulting
  • Implementation
  • Integration
  • Upgrade and Migration
  • Application Care
  • Develop custom CRM solutions as required

Mobile Solutions

Integration of legacy or web-enabled applications to the wireless world has many advantages. It enables employees to have instant access to business-critical information regardless of their present location. Some of the advantages gained from mobile solutions are listed below:

  • It allows enterprises to achieve significant gains in efficiency and productivity
  • Wireless solutions allow enterprises to reduce costs while increasing productivity and generating new revenues
  • Also, enterprises can provide better customer service at the point of customer interaction

The wireless technology is continuously evolving with time. Mastery requires clear and quick understanding of the complexities involved in this advanced technology. Clear understanding, technical expertise and experience to handle all the integration issues is needed to develop solutions that are robust, effective and dynamic enough to adapt to continuously evolving technologies and standards.

BizTech Professionals provide our clients with a skilled, knowledgeable, and experienced team. Our consulting service helps us to identify opportunities to see how this technology can prove beneficial for a specific business process. Our experience allows us to properly handle all integration issues involved. Some of our mobile services include:

  • Designing and developing Enterprise Mobile Solutions
  • Custom Software Development involving Mobile Technologies
  • Wireless Game Development

IT Management Solutions

We provide enterprise IT management solutions to manage IT infrastructure (devices, resources), applications and services in a seamless fashion to reduce the cost of managing enterprise IT and improving operational efficiency in enterprise IT. Our objective is to provide customized solutions using already well-known products including OpenView(HP), System Center Operations Manager(Microsoft) and Tivoli(IBM) to suit enterprise IT demands.

We actively focus on delivering best management solutions for above-mentioned platforms with the objective of easing the efforts required by IT administration people and automating custom management processes to increase efficiency of enterprise IT to enable customers to get maximum benefit from their IT investments. We proactively look for opportunities in our customers' enterprise IT environments to provide them with best quality automated management solutions.

We also offer solutions to migrate management solutions from one framework to another framework and also help our customers to follow best management solution practices to reduce their IT spending on enterprise IT management solutions. We provide management reports based on provided management solutions to help senior management with suitable information to help them in enterprise IT planning and identifying bottlenecks in IT efficiency.

In order to be effective, management solutions must be rapid, accurate and continuous. The unfortunate reality is that even if management solutions are correctly applied today, the same may need to be re-addressed whenever there is some change in IT environment or change in IT operations. We address this problem by providing easily upgradable management solutions and actively helping our customers to upgrade management solutions with quality support.

Financial Solutions

Financial applications for the financial services sector, such as banking, insurance, and investments, help achieve a competitive advantage through cost reduction, better customer service, new business opportunities, and seamless integration of business processes while complying with regulations.

Globalization, consolidation and regulatory constraints in the banking industry have made information technology a tool for staying ahead of their competitors. However, there are challenges involved with these IT initiatives like complexities involved in application security issues and security management.

BizTech Professionals, with domain and technical expertise and business consulting capabilities, help deliver solutions that improve efficiency in their business operations. Our solutions are easy to use, have high user acceptance, flexible and are technically and functionally robust. We can help in customizing, maintaining or developing applications related to loan processing, transaction processing solutions, interfacing with banks, exchange gateways, customer account management, financial web solutions like internet banking.

eBusiness Solutions

Our core expertise in Internet technologies has positioned us strongly in providing eBusiness solutions.

The strength of our team and partners has enabled us in providing complete eBusiness solutions including payment gateways, e-collaboration, B2B and B2C. Our consulting strength also helps in providing start-ups and small businesses in streamlining their business strategy.

Our experience in OS Commerce customization, payment gateway integration and complex back-end management helps in building economic E-Commerce solutions. With our Supply Chain and Financial domain knowledge, we can provide complete end-to-end E-commerce solutions.

Start-ups and small businesses benefit a lot by our engagement for multiple reasons including but not limited to our flexibility, our adaptability, our domain knowledge and our inexpensive services.

 

Knowledge Solutions

We have a unified, scalable, robust and extensible solution for Knowledge Management which has already helped our existing clients.

Our perspective of Knowledge Management

Knowledge Management allows any Application user or end user to quickly and easily leverage knowledge from a wide range of sources including internal knowledge articles, integrated knowledge base solutions, backend records, user profiles and history, user directory services, reporting, corporate intranet, the web, and more.

Providing users with the means to harness the power of Knowledge Management improves quality and efficiency and scaling the business while effectively managing costs and resources.

Knowledge Management comprises a range of practices used by organizations to identify, create, represent, and distribute knowledge for reuse, awareness and learning.

Knowledge Management attempts to manage the process of creation (or identification), accumulation and application of knowledge across an organization. Knowledge Management, therefore, attempts to bring under one set of practices various strands of thought and practice relating to:

  • Intellectual capital and the knowledge worker in the knowledge economy
  • The idea of the learning organization
  • Various enabling technologies such as knowledge bases and expert systems, help desks, corporate intranets and extranets, Content Management, wikis and Document Management

Features of our Knowledge solution

We help organizations enable the following scenarios for both existing and new products, reducing rework and improving productivity:

  • Search knowledge articles directly from existing applications through extensible APIs
  • View knowledge content through a centralized portal experience
  • Browse knowledge articles by category
  • Create reusable knowledge templates for consistent authoring
  • Author rich knowledge articles with images, attachments, and embedded objects
  • Create articles from Word, Excel, and other Microsoft 365 content sources
  • Embed tasks and action items within articles
  • Configure approval workflows for publishing governance
  • Capture feedback and comments on articles
  • Link related articles and supporting reference material
  • Map knowledge items to backend business entities
  • Integrate external knowledge repositories where required

Technology overview

Our modern Knowledge Management solution is built on SharePoint and Microsoft 365 services, with support for SharePoint Online architecture patterns. Content can be authored in familiar Office apps and published into governed repositories with role-based access, versioning, and approval control. We can also adapt the solution to integrate with your existing backend systems.

Since many organizations already maintain knowledge repositories, we typically approach modernization in two ways:

  • Support the current knowledge formats and templates
  • Provide transformation tooling to migrate legacy content into modern structures, including standards such as MAML or OpenXML where applicable

Authoring workflows include draft, review, and approval stages so content is validated before publication to wider audiences.

Miscellaneous features:

  • A knowledge authoring experience powered by Microsoft 365 productivity tools
  • Integration with line-of-business systems and external knowledge sources
  • Secure publishing of knowledge articles across web and intranet channels

SharePoint advantages

Knowledge sharing and collaboration are critical for organizations with distributed teams. A modern intranet platform improves discoverability, governance, and collaboration while providing a unified access layer for business applications.

SharePoint Online and Microsoft 365 provide a scalable foundation for enterprise portals, helping teams share information, integrate applications, and collaborate effectively across departments.

Experience the expertise